Step Up To The Challenge: 3 Essential Management Skills to Increase Team Performance

I’m sure you’re wondering, “Why should I listen to this person. What does she have to tell me that I haven’t already heard or already know.”

My name is Susan Cullen. I am the President of Quantum Learning Solutions, Inc. and have been in the training industry for the past 18 years. Our focus has been to provide organizations with the most critical communication skills managers can use to significantly increase employee productivity and performance. Over the years, I have found that the three basic skills every manager needs to motivate and develop their staff are:

• To Understand Individual Differences and Motivations


• To Hire the Right Person to Start With, and


• To Coach and Develop Your Staff on a Regular, Consistent Basis
  

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